This “Team Resource Management Refresher” AirBook explains various techniques and concepts to be aware of within ATC teams to ensure they are working effectively and efficiently. Processes such as communication, decision making and situational awareness are explained and their barriers to success are discussed.
This “Team Resource Management Refresher” AirBook explains various techniques and concepts to be aware of within ATC teams to ensure they are working effectively and efficiently. Processes such as communication, decision making and situational awareness are explained and their barriers to success are discussed.
Describe Team Resource Management (TRM)
Explain the Human Information Processing model
Understand the communication process
Describe barriers in communication
Explain the decision-making process
Explain factors that affect decision making
Understand concepts of situational awareness
Describe factors of Non-adherence
Explain the concepts of a team
Explain conflict, conflict types and people types in conflict
