This AirBook discusses the relationship between human factors and an ATC environment and why human factors are important in ATC. Each of the key concepts related to ATC environments are explained and how they impact a controller on the job.

• Explain the relevance and importance of Human Factors
• Define human factors
• Explain the relationship between Human Factors and the aviation environment
• Explain the concept of systems
• Explain ATM in systems terms
• Explain the need for matching human and equipment
• Explain the information requirement of ATC
• Explain the importance of situational awareness for decision making.