This course is designed for aviation personnel that aims to optimize human performance in aviation. At the completion of this course the trainee will have a general knowledge of human factors in air traffic services and an appreciation of how the application of personal and organisational practices, including fatigue risk management, arising from this understanding can contribute to a safer and more efficient ATS working environment.

Course content
This training course will include the following topics:

1. Aviation Human Factors, management and the organization
2. ICAO Human Performance Principles, Human performance in aviation operations
3. Everyday factors affecting human performance
4. Fatigue and stress and how to manage them
5. Human information processing and operational decision-making
6. Human Threat and Error Management (TEM) in flight operations, air traffic control operations;
7. Investigation of Human Factor incidents; How to develop robust Human Factor incident closure actions
8. Resource management training in air traffic control
9. Practical application of Human Factors principles and models

What you will learn
On completion of this course you will be able to:

• Understand Human Factors limitations and how they affect human performance a day to day environment
• Develop and explore approaches to the understanding of Human Factors into key areas of aviation operations
• Apply operational Human Factors knowledge to safety investigation activities
• Putting into practice the practical assessment and management of Human Performance

ANS personnel have:
– aviation operational background.
– proficiency in reading, writing and speaking English.
Additional acceptance onto this course is per the customer’s selection criteria.

Wed 15 – Fri 17 April, & Mon 20 – Tue 21 April 2026 (Up to 10 participants)